Privacy Policy

Volqera, Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use volqera.com, our desktop applications, and related services (together, the "Services").

Effective date: August 26, 2026.

1. Information We Collect

We collect account information such as your name, email address, authentication details, and billing information supplied to our payment processor. We also collect content and files you choose to submit to use a feature, device and log data such as IP address, browser type, operating system, approximate location, diagnostic logs, and usage events.

2. How We Use Information

We use information to provide, secure, maintain, and improve the Services; authenticate accounts; process transactions; respond to support requests; prevent fraud and abuse; comply with legal obligations; and send service-related communications. We obtain consent where required by law for optional marketing communications and can be contacted at support@volqera.com to manage preferences.

3. Sharing

We may share information with service providers that process it for us, including hosting, analytics, authentication, customer support, and payment providers; with professional advisers; when required by law; to protect rights and safety; or in connection with a corporate transaction. We do not sell personal information or share it for cross-context behavioral advertising.

4. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described here, including legal, accounting, and security needs. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

5. Your Choices and Rights

You may request access, correction, deletion, or a portable copy of your personal information, subject to applicable law. Residents of Delaware and other U.S. states with applicable privacy rights may appeal a denied request by replying to our decision email. We will not discriminate against you for exercising a privacy right. To make a request, email support@volqera.com.

6. International Transfers

We may process information in the United States and other countries where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

7. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes and Contact

We may update this policy and will post the updated effective date here. Volqera, Inc. is a Delaware corporation. For privacy questions or requests, contact support@volqera.com.